In the face of resistance from taxi and limo drivers, Uber and Lyft have gained access for passenger pickup at LAX. It is only the latest example of how the companies have begun to effectively disrupt and change the transportation market. Indeed, Uber and Lyft’s progress at airports nationwide and as a fixture on many consumers’ smart phones is symptomatic of a much larger disruptive marketplace. After all, just as Uber has revolutionized ride sharing, so too have the hotel and grocery industries been altered by Airbnb, Amazon Fresh, and other apps. At this point, what is next?
For supply chain, optimization models like these are steadily taking hold. It is a key space where disruptive technology can make a difference. Uber has been affecting supply chain processes for some years already. As these disruptive technologies become normalized, what new models will emerge? In addition, where else can the current technologies expand? One thing we know: turning to Millenials and their preferred apps can help us better understand the next generation in tech and supply chain trends.
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